Special Notices
	SN 21-03 - Suspected Unemployment Insurance Fraud and Identity Theft Information (Published: 2/12/2021)
	SN 21-02 Employment Services Computer Incentive Program (Published: 2/4/2021)
	SN 21-01 - Earned Income Tax Credit Outreach (Published: 1/26/2021)
	SN 20-06 - SSA COLA 2021 (Published: 12/11/2020)
	SN 20-05 Implementation of the New Statewide Minimum Wage (Published: 11/3/2020)
	SN 20-04 - CalWORKs Employment Services (Published: 9/23/2020)
	SN 20-03 CalWORKs , RCA, and TCVAP Eligibility for Disaster Victims and Evacuees from California Wildfires (Published: 9/15/2020)
	SN 20-02 Increase to Income Reporting Threshold October 2020 (Published: 9/14/2020)
	SN 20-01 CalWORKs COLA Increase to MBSAC and IIK Levels - July 2020 (Published: 6/15/2020)
	SN 19-04 Treatment of United States Census Temporary Worker's Income - Addendum A (Published: 9/27/2019)
	SN 19-05 Increase to MAP and IRT Levels - October 2019 (Published: 9/17/2019)
	SN 18-02 - Treatment Of Child Support Payments Issued In Error (Published: 2/5/2018)
	SN 17-05 Child Care RMR Ceilings Effective 1-1-18 (Published: 12/1/2017)
	SN 10-06 Revised Transitional Medi-Cal Form CW 103 (Published: 5/25/2010)
Policy Inquiries
	Policy Inquiries and Program Guide Memos (Published: 10/19/2015)
Chapters and Sections
Number Document Title Quiz 10-001 Background   A. CalWORKs and Employment Services Overview (Published: 11/26/2019) No Quiz Available   B. Federal Work Participation Rate (WPR) (Published: 10/21/2019) No Quiz Available 10-002 Federal Work Participation Rate (WPR)   A._Federal_Work_Participation_Rate_(WPR)_Data_Reporting (Published: 1/4/2019) No Quiz Available 10-003 Welfare-to-Work 24-Month Time Clock   10-003.A_WTW_24-Month_Time_Clock (Published: 9/6/2019) No Quiz Available 10-005 Welfare-to-Work   A. Welfare-to-Work Sequence Overview (Published: 11/30/2016) No Quiz Available   C. Summary of Employment Staff Responsibility (Published: 10/27/2016) No Quiz Available   D. Welfare-to-Work Orientation and Appraisal (Published: 3/14/2017) No Quiz Available   E. Initial Engagement Activities (Published: 10/1/2018) No Quiz Available   F_Assessment_or_Reassessment (Published: 6/11/2020) No Quiz Available   G. Welfare-to-Work Plan (Published: 9/25/2019) No Quiz Available   H. Employment Services Activities (Published: 5/6/2020) No Quiz Available   I. Case Transfers and Returns Between Regions (Published: 8/1/2017) No Quiz Available   K. Welfare-to-Work Participation for Teens (Published: 5/25/2017) No Quiz Available 10-006 Learning Disabilities   10-006 Learning Disabilities (Published: 10/20/2017) No Quiz Available 10-007 Family Stabilization   A. Family Stabilization (Published: 2/3/2021) No Quiz Available 10-008 CalWORKs Housing Program   A. CalWORKs Housing Support Program (Published: 12/11/2020) No Quiz Available 10-009 Home Visiting Initiative Program   A. Home Visiting Program (Published: 10/7/2020) No Quiz Available 10-010 Child Care   A. Child Care Overview (Published: 5/1/2020) No Quiz Available   B. Child Care Eligibility (Published: 7/18/2017) No Quiz Available   C. Child Care Provider Requirements (Published: 6/30/2015) No Quiz Available   D_Child_Care_Approval_and_Denial (Published: 11/16/2016) No Quiz Available   E. Child Care Payments (Published: 9/23/2015) No Quiz Available   F. Child Care Notices of Action (Published: 12/6/2016) No Quiz Available   G. General Child Care Administration (Published: 6/30/2015) No Quiz Available 10-011 Supportive Services   A. Welfare to Work Supportive Services (Published: 4/19/2018) No Quiz Available   B. Behavioral Health Services (Published: 7/23/2020) No Quiz Available 10-020 Exemptions & Good Cause   A. Welfare-to-Work Exemptions (Published: 11/28/2016) No Quiz Available   B. GOOD CAUSE FOR NOT PARTICIPATING (Published: 12/5/2012) No Quiz Available 10-025 Compliance Process   A. Welfare to Work Noncompliance and Sanctions (Published: 7/25/2017) No Quiz Available 10-030 Participant's Rights   A. Hearings (Published: 9/4/2008) No Quiz Available   B. Appeals Representative (Published: 9/4/2008) No Quiz Available   C. Aid Paid Pending (Published: 9/15/2010 5:00:00 PM) No Quiz Available   D. Appeals/HSS/ECM Responsibility Prior To Hearing (Published: 9/15/2010 4:50:48 PM) No Quiz Available   E. Conditional Withdrawal (CWD)/ Out-of-Hearing Resolution (OHR) (Published: 9/15/2010 4:50:48 PM) No Quiz Available   F. Welfare Investigations Responsibility Prior to Hearing (Published: 9/4/2008) No Quiz Available   G. State Hearing (Published: 9/4/2008) No Quiz Available   H. Employment Services Grievances (Published: 9/15/2020) No Quiz Available   I. Sanctions and State Hearings (Published: 12/23/2008) No Quiz Available 10-050 Community Service   A. Community Service-Work Experience (Published: 1/14/2021) No Quiz Available 10-150 Subsidized Employment Programs   A. Expanded Subsidized Employment (ESE) Program (Published: 7/23/2019) No Quiz Available   B. Expanded Work Experience (EWE) Program (Published: 7/23/2019) No Quiz Available 10-160 Wrap Around   A. Wrap Around (Published: 10/14/2020) No Quiz Available 10-200 Refugee Services   A. Refugee Employment Services Program (Published: 8/25/2020) No Quiz Available 10-260 Document Capture Procedures for Employment Services Contractors   A. Document Capture Procedures for Employment Services Contractors (Published: 4/12/2013) No Quiz Available 10-300 WTW Activity Documentation and Reporting Requirements   A. ES Activity Documentation and Reporting Requirements (Published: 8/20/2020) No Quiz Available   B. Monthly Progress Report (Published: 2/11/2015) No Quiz Available   C. WTW Employment Services Performance Measure Outcome Objectives (Published: 2/11/2015) No Quiz Available 15-000 Cal-Learn   A. Cal-Learn Glossary and Client Correspondence (Published: 4/23/2013) No Quiz Available   B. Introduction to the Cal-Learn Program (Published: 3/8/2018) No Quiz Available   C. Cal-Learn Program Eligibility & Participation Requirements (Published: 4/23/2013) No Quiz Available   D. Cal-Learn Referral and Orientation (Published: 11/23/2016) No Quiz Available   E. Cal-Learn Supportive Services (Published: 5/15/2018) No Quiz Available   F. Cal-Learn Case Management Services (Published: 12/30/2016) No Quiz Available   H. Cal-Learn Good Cause Determination (Published: 4/23/2013) No Quiz Available   I. Application of Cal-Learn Bonuses and Sanctions (Published: 4/23/2013) No Quiz Available   J. Fraud Prevention and Reporting for Cal-Learn (Published: 4/23/2013) No Quiz Available 15-100 TIME ON AID   A. CalWORKs Time Limits (Published: 5/27/2020) No Quiz Available 19-000 Confidentiality of Information & Records   A. Confidentiality of Records and Release of Information (Published: 11/26/2019) No Quiz Available   B. Release of Information (Published: 11/26/2019) No Quiz Available   C Court Appearances (Published: 11/26/2019) No Quiz Available   D. Customer Request for Information (Published: 9/10/2018) No Quiz Available 20-000 Integrity   A. Integrity Fraud Detection And Prevention (Published: 1/13/2021) No Quiz Available   K. Child Care Program Integrity (Published: 8/30/2011) No Quiz Available 22-000 Notifications   A. Notice of Action (NOA) Requirements (Published: 9/4/2019) No Quiz Available   B. Request for Verification (Published: 12/10/2018) No Quiz Available 40-100 Reception and Application   A. Case Handling Procedures (Published: 8/31/2009) No Quiz Available   C. Social Security Number (Published: 12/1/2020) No Quiz Available   E._Application_Process (Published: 10/6/2020) No Quiz Available   F. Application Process for Non-Parent Relative Caretaker (Published: 12/19/2014) No Quiz Available   G. Application Process for Sponsored Aliens (Published: 12/19/2014) No Quiz Available   H. How and Where Application is Made (Published: 12/19/2014) No Quiz Available   I. Diversion Program (Published: 3/29/2016) No Quiz Available   K. Immediate Need (Published: 8/8/2018) No Quiz Available   M. Redetermination of CalWORKs Eligiblility (Published: 11/1/2018) No Quiz Available   N. Continuing Benefits When CalWORKs Ceases (Published: 1/31/2006 11:17:37 AM) No Quiz Available   O. Family Violence Regulations (Published: 8/8/2018) No Quiz Available   P. Inter-County Transfer (ICT) (Published: 11/2/2020) No Quiz Available   Q. Community Prisoner Mother Program (Published: 1/31/2006) No Quiz Available 40-125 Restoration of Aid   A. Restoration of Aid (Published: 2/25/2020) No Quiz Available 40-183 CalWORKs Special Programs   A. Intra-Program Transfer (IPT) (Published: 11/30/2016) No Quiz Available   B. Extended CalWORKs for Non-Minor Dependents (NMD) (Published: 11/30/2016) No Quiz Available   C. Approved Relative Caregiver (ARC) Program (Published: 6/10/2015) No Quiz Available   D. CalWORKs Reunification Families (Published: 8/9/2018) No Quiz Available 40-200 Eligibility Responsibilities and Employment Services   Eligibility Responsibilities and Employment Services (Published: 11/24/2020) No Quiz Available 41-400 Deprivation   A. Deprivation (Published: 5/5/2008) No Quiz Available   B. Deprivation Due To Death (Published: 5/6/2008) No Quiz Available   C. Deprivation Due To Incapacity (Published: 5/6/2008) No Quiz Available   D. Deprivation Due to Unemployment (Published: 5/6/2008) No Quiz Available   E. Unemployment Deprivation Status Exceptions (Published: 5/6/2008) No Quiz Available   F. Deprivation Due To Absence  (Published: 5/6/2008) No Quiz Available   G. Evidence of Continued Absence  (Published: 5/6/2008) No Quiz Available   H. Special Case Situations of Deprivation Due to Absence (Published: 5/6/2008) No Quiz Available 41-500 Assistance Unit   A. Assistance Unit  (Published: 7/20/2020) No Quiz Available   B. Caretaker Relative Requirements (Published: 7/20/2020) No Quiz Available   C. Temporary Absence from the Assistance Unit (Published: 7/20/2020) No Quiz Available   D. Persons Included in the Assistance Unit (Published: 7/31/2020) No Quiz Available   E. Persons Excluded from the Assistance Unit (Published: 7/20/2020) No Quiz Available   F. Pregnancy Based Assistance Unit (Published: 7/20/2020) No Quiz Available   G. Identification of Persons for Claiming Financial Participation (Published: 7/20/2020) No Quiz Available   H. Minor Parent Assistance Unit (Published: 7/20/2020) No Quiz Available   I. Senior Parent Income (Published: 7/20/2020) No Quiz Available 42-100 Age - Immunization - School Attendance   A. Age Requirements (Published: 1/31/2006) No Quiz Available   B. Pregnant and/or Parenting Teens (Published: 5/20/2008) No Quiz Available   C. Evidence Of Age (Published: 5/22/2018) No Quiz Available   D. School Atttendance Requirement (Published: 2/19/2019) No Quiz Available   E. Verification and monitoring procedure (Published: 9/19/2018) No Quiz Available   F. Determination of regular attendance (Published: 2/19/2019) No Quiz Available   G. Good cause determination (Published: 8/8/2018) No Quiz Available   H. School Attendance Penalty (Published: 2/19/2019) No Quiz Available   I. Restoration Of Aid (Published: 2/19/2019) No Quiz Available   J. Immunization (Published: 8/8/2018) No Quiz Available 42-200 Property   A Property (Published: 5/14/2020) No Quiz Available   B. Property Resource Limit (Published: 5/14/2020) No Quiz Available   C. Basic Definitions (Published: 2/21/2014) No Quiz Available   D. Determining Ownership Of Real And Personal Property (Published: 6/11/2008) No Quiz Available   E. Property Items To Be Included In Evaluating Property Which May Be Retained (Published: 4/21/2011) No Quiz Available   F. Resources To Be Excluded In Evaluation Of Property (Published: 1/31/2006) No Quiz Available   G. Real Property Temporary Exemption (Published: 6/24/2008) No Quiz Available   H. Net Market Value (Published: 6/12/2008) No Quiz Available   I. Other Personal Property To Be Excluded (Published: 12/1/2017) No Quiz Available   J. Restricted Account (Published: 2/14/2012) No Quiz Available   K. Home Exclusion (Published: 1/31/2006) No Quiz Available   L. Motor Vehicles (Published: 5/14/2020) No Quiz Available   M. Steps In Evaluating Vehicles (Published: 5/14/2020) No Quiz Available   N. Transfer of Resources (Published: 3/16/2010) No Quiz Available   O. Excluded Resources of Native Americans or Alaska Natives And Resources Excluded by Federal Law. (Published: 1/31/2006) No Quiz Available 42-400 Residence   A. RESIDENCE (Published: 11/4/2019) No Quiz Available   B. RESIDENCE INTENTION/CHANGE OF RESIDENCE (Published: 11/4/2019) No Quiz Available   C. CITIZENSHIP (Published: 5/22/2018) No Quiz Available   D. AID PENDING CITIZENSHIP VERIFICATION (Published: 5/30/2008) No Quiz Available   E. ELIGIBLE NON-CITIZEN STATUS (Published: 7/16/2012) No Quiz Available   F. BATTERED NON-CITIZENS (Published: 7/10/2018) No Quiz Available   G. SPONSORED NON-CITIZENS (Published: 5/30/2008) No Quiz Available   H. TRAFFICKING VICTIMS PROTECTION CHILD CITIZENSHIP ACT (Published: 4/29/2010) No Quiz Available   I. TRACKING REQUIREMENTS FOR QUALIFIED AND NON-QUALIFIED NON-CITIZENS (Published: 5/30/2008) No Quiz Available 43-100 Responsible Relatives   A. Relationship Definitions for the Purposes of Child Support Responsibility (Published: 8/12/2009) No Quiz Available   B. Responsibility for Child Support (Published: 3/18/2009) No Quiz Available   C. Unrelated Adult Male (UAM)  (Published: 3/18/2009) No Quiz Available   D. Misuse of Funds (Published: 3/18/2009) No Quiz Available 43-200 Child Support   A. Child Support/Assignment of Support Rights (Published: 11/26/2018) No Quiz Available   B. CHILD SUPPORT REFERRAL PROCEDURES (Published: 12/17/2014) No Quiz Available   C. Child Support Noncooperation (Published: 11/22/2016) No Quiz Available   D. GOOD CAUSE (Published: 7/8/2014) No Quiz Available   E. Child Support Payments (Published: 11/26/2018) No Quiz Available 44-100 Income   A. Income Definitions (Published: 2/21/2014) No Quiz Available   B. Availability of Income (Published: 1/31/2006) No Quiz Available   C. Exploration of Income Potential and Income Verification (Published: 2/17/2015) No Quiz Available   D. Unemployment Insurance Benefit (UIB) (Published: 6/30/2008) No Quiz Available   E. Differentiation of Property and Income (Published: 1/31/2006) No Quiz Available   F. Income and Benefits Excluded from Consideration as Income (Published: 2/3/2020) No Quiz Available   H. Income From Public Sources (Published: 10/18/2013) No Quiz Available   I. Countable Income of the AU (Published: 4/23/2020) No Quiz Available   J. Unrelated Adult Contribution (Published: 1/31/2006) No Quiz Available   K. Income Eligibility (Published: 1/31/2006) No Quiz Available   L. Income In-kind (Published: 1/31/2006) No Quiz Available   M. Treatment of Income (Published: 6/27/2008) No Quiz Available   N. What is IEVS (Published: 12/9/2019) No Quiz Available   O. How to Use the On-line Real Time EDD UI/DI Option (Published: 10/17/2014) No Quiz Available   P. Reading the IEVS Report (Published: 1/30/2006) No Quiz Available   Q. Payment Verification System (PVS) (Published: 1/30/2006) No Quiz Available   R. New Hire Registry (NHR) (Published: 1/8/2020) No Quiz Available 44-200 Special Needs   A. Recurring Special Needs (Published: 2/1/2021) No Quiz Available   B. Nonrecurring Special Needs (Published: 2/1/2021) No Quiz Available   C. Pregnancy Special Needs (Published: 2/1/2021) No Quiz Available   F. Homeless Assistance (Published: 11/2/2020) No Quiz Available   G Temporary Homeless Assistance (Published: 11/2/2020) No Quiz Available   H. Permanent Homeless Assistance (Published: 11/2/2020) No Quiz Available   I.Expanded Temporary Homeless Assistance (Published: 11/2/2020) No Quiz Available 44-260 Annual Reporting (Child Only Cases)   A. Annual Reporting (AR) (Published: 4/23/2020) No Quiz Available 44-270 Semi-Annual Reporting (SAR)   A. Semi-Annual Reporting (SAR) (Published: 9/21/2020) No Quiz Available   F. Income Eligibility and Budgeting (Published: 1/21/2014) No Quiz Available   G. Mandatory Mid-Period Reports (Published: 4/23/2020) No Quiz Available   H.Voluntary Mid-Period Reports (Published: 7/20/2020) No Quiz Available   I. County-Initiated Actions and Third Party Information (Published: 4/27/2016) No Quiz Available 44-300 Benefit Payments   A. Mandatory Vendor Pay (Published: 3/22/2016) No Quiz Available   B. Benefit Issuance (Published: 12/2/2020) No Quiz Available   C. Maximum Family Grant (Published: 12/31/2016) No Quiz Available   D. Amount of Aid (Published: 6/11/2008) No Quiz Available   E. MAP Level and Restrictions (Published: 6/6/2006) No Quiz Available   F. Beginning Date of Aid (Published: 1/30/2006) No Quiz Available   G. CalWORKs Payment Standards (Published: 9/17/2019) No Quiz Available   H. Voluntary Maximum Aid Payment Exclusion (Published: 11/26/2018) No Quiz Available 44-350 Overpayment-IPV-Underpayment   A. Overpayment (Published: 4/20/2020) No Quiz Available   B. Definitions (Published: 4/20/2020) No Quiz Available   C. Investigation of Overpayments (Published: 8/8/2018) No Quiz Available   D. Aid Paid Pending (Published: 6/26/2019) No Quiz Available   E. Methods Of Overpayment Recovery (Published: 4/20/2020) No Quiz Available   F. Overpayment Calculation (Published: 7/20/2017) No Quiz Available   G. Overpayment Recovery (Published: 1/24/2020) No Quiz Available   H. Mandatory Inclusion Overpayment/Underpayment (Published: 7/20/2017) No Quiz Available   I. Overpayment Recomputation Method (Published: 6/26/2019) No Quiz Available   J. Intentional Program Violation (IPV) (Published: 10/22/2018) No Quiz Available   K. Underpayment (Published: 4/21/2020) No Quiz Available   L. Employment Services - Supportive Service Overpayments and Underpayments (Published: 7/22/2016) No Quiz Available   M. Overpayment Discharge Process (Published: 1/24/2020) No Quiz Available 44-400 CalWORKs Linked Medi-Cal   44-400 CalWORKs Linked Medi-Cal (Published: 5/14/2018) No Quiz Available 45-000 CalWORKs Questions and Answers   A. CalWORKs Non-Minor Dependents (NMDs) Q&A (Published: 6/6/2014) No Quiz Available   B. Annual Reporting/Child Only (AR/CO) Q&A (Published: 1/28/2014) No Quiz Available   C. Harltey vs. Lightbourne Questions and Answers (Published: 10/23/2014) No Quiz Available 45-200 Resources and Desk Aids   CalWORKs Aid Types (Published: 7/26/2016) No Quiz Available   CalWORKs Assistance Standards Chart (Published: 9/14/2020) No Quiz Available   CalWORKs Proration Chart (Published: 11/26/2013) No Quiz Available   Forms: Applications (Required) (Published: 3/29/2016) No Quiz Available   Forms: Applications/Redeterminations (Supplemental) (Published: 10/31/2013) No Quiz Available   Forms: Redeterminations (Required) (Published: 3/29/2016) No Quiz Available   Foster Care Rates Desk Aid (12-2016) (Published: 12/14/2016) No Quiz Available   Income: Reception and Placement (R&P) (Published: 6/1/2011) No Quiz Available   Non-Citizen: Cuban/Haitian Entrants Desk Aid (Published: 8/2/2013) No Quiz Available   Non-Citizen: Trafficking Victim Eligibility Flow Chart (Published: 4/22/2014 1:00:00 AM) No Quiz Available   Non-Citizen: Victim of DV/Other Serious Crimes Eligibility Flow Chart (Published: 4/22/2014) No Quiz Available   SAR Cycles Chart (Published: 8/9/2013) No Quiz Available   Student Loans and Grants Desk Aid (Published: 5/2/2013) No Quiz Available   Vaccine Acronyms and Abbreviations (Published: 12/3/2013) No Quiz Available 69-205 Refugee Cash Assistance (RCA)   A. Refugee Cash Assistance (RCA) (Published: 4/21/2011) No Quiz Available 70-100 Trafficking and Crime Victims Assistance Program (TCVAP)   70-100.A Trafficking and Crime Victims Assistance Program (TCVAP) (Published: 3/16/2015) No Quiz Available 80-300 CalWORKs Definitions   A. Definitions (Published: 9/15/2014) No Quiz Available Letters CalWORKs Program Guide Letters   CPG Letter No. 256 - NVRA Requirements (Published: 11/28/2011) No Quiz Available   CPG Letter No. 267 - Updates to NVRA Requirements (Published: 5/24/2012) No Quiz Available   CPG Letter No. 332 - Eligibility Responsibilities and Employment Services (Published: 9/5/2014) No Quiz Available   CPG Letter No. 380 - Change in Treatment of a Deceased Child in the Assistance Unit (Published: 4/26/2016) No Quiz Available
Update Summaries
	test (Published: 6/28/2004 4:50:48 PM)