CalWORKS Program Guide
Special Notices
 SN 21-04 Employment Services Postsecondary Education Participation (Published: 3/12/2021)
 SN 21-03 - Suspected Unemployment Insurance Fraud and Identity Theft Information (Published: 2/12/2021)
 SN 21-02 Employment Services Computer Incentive Program (Published: 2/4/2021)
 SN 21-01 - Earned Income Tax Credit Outreach (Published: 1/26/2021)
 SN 20-06 - SSA COLA 2021 (Published: 12/11/2020)
 SN 20-05 Implementation of the New Statewide Minimum Wage (Published: 11/3/2020)
 SN 20-04 - CalWORKs Employment Services (Published: 9/23/2020)
 SN 20-03 CalWORKs , RCA, and TCVAP Eligibility for Disaster Victims and Evacuees from California Wildfires (Published: 9/15/2020)
 SN 20-02 Increase to Income Reporting Threshold October 2020 (Published: 9/14/2020)
 SN 20-01 CalWORKs COLA Increase to MBSAC and IIK Levels - July 2020 (Published: 6/15/2020)
 SN 19-04 Treatment of United States Census Temporary Worker's Income - Addendum A (Published: 9/27/2019)
 SN 19-05 Increase to MAP and IRT Levels - October 2019 (Published: 9/17/2019)
 SN 18-02 - Treatment Of Child Support Payments Issued In Error (Published: 2/5/2018)
 SN 17-05 Child Care RMR Ceilings Effective 1-1-18 (Published: 12/1/2017)
 SN 10-06 Revised Transitional Medi-Cal Form CW 103 (Published: 5/25/2010)
Policy Inquiries
 Policy Inquiries and Program Guide Memos (Published: 10/19/2015)
Chapters and Sections
NumberDocument TitleQuiz
10-001Background
 A. CalWORKs and Employment Services Overview (Published: 11/26/2019) No Quiz Available
 B. Federal Work Participation Rate (WPR) (Published: 10/21/2019) No Quiz Available
10-002Federal Work Participation Rate (WPR)
 A._Federal_Work_Participation_Rate_(WPR)_Data_Reporting (Published: 1/4/2019) No Quiz Available
10-003Welfare-to-Work 24-Month Time Clock
 10-003.A_WTW_24-Month_Time_Clock (Published: 9/6/2019) No Quiz Available
10-005Welfare-to-Work
 A. Welfare-to-Work Sequence Overview (Published: 11/30/2016) No Quiz Available
 C. Summary of Employment Staff Responsibility (Published: 10/27/2016) No Quiz Available
 D. Welfare-to-Work Orientation and Appraisal (Published: 3/14/2017) No Quiz Available
 E. Initial Engagement Activities (Published: 10/1/2018) No Quiz Available
 F_Assessment_or_Reassessment (Published: 6/11/2020) No Quiz Available
 G. Welfare-to-Work Plan (Published: 9/25/2019) No Quiz Available
 H. Employment Services Activities (Published: 5/6/2020) No Quiz Available
 I. Case Transfers and Returns Between Regions (Published: 8/1/2017) No Quiz Available
 K. Employment Services Participation for Teens (Published: 3/9/2021) No Quiz Available
10-006Learning Disabilities
 10-006 Learning Disabilities (Published: 10/20/2017) No Quiz Available
10-007Family Stabilization
 A. Family Stabilization (Published: 2/3/2021) No Quiz Available
10-008CalWORKs Housing Program
 A. CalWORKs Housing Support Program (Published: 12/11/2020) No Quiz Available
10-009Home Visiting Initiative Program
 A. Home Visiting Program (Published: 10/7/2020) No Quiz Available
10-010Child Care
 A. Child Care Overview (Published: 5/1/2020) No Quiz Available
 B. Child Care Eligibility (Published: 7/18/2017) No Quiz Available
 C. Child Care Provider Requirements (Published: 6/30/2015) No Quiz Available
 D_Child_Care_Approval_and_Denial (Published: 11/16/2016) No Quiz Available
 E. Child Care Payments (Published: 9/23/2015) No Quiz Available
 F. Child Care Notices of Action (Published: 12/6/2016) No Quiz Available
 G. General Child Care Administration (Published: 6/30/2015) No Quiz Available
10-011Supportive Services
 A. Welfare to Work Supportive Services (Published: 4/19/2018) No Quiz Available
 B. Behavioral Health Services (Published: 7/23/2020) No Quiz Available
10-020Exemptions & Good Cause
 A. Welfare-to-Work Exemptions (Published: 11/28/2016) No Quiz Available
 B. GOOD CAUSE FOR NOT PARTICIPATING (Published: 12/5/2012) No Quiz Available
10-025Compliance Process
 A. Welfare to Work Noncompliance and Sanctions (Published: 7/25/2017) No Quiz Available
10-030Participant's Rights
 A. Hearings (Published: 9/4/2008) No Quiz Available
 B. Appeals Representative (Published: 9/4/2008) No Quiz Available
 C. Aid Paid Pending (Published: 9/15/2010 5:00:00 PM) No Quiz Available
 D. Appeals/HSS/ECM Responsibility Prior To Hearing (Published: 9/15/2010 4:50:48 PM) No Quiz Available
 E. Conditional Withdrawal (CWD)/ Out-of-Hearing Resolution (OHR) (Published: 9/15/2010 4:50:48 PM) No Quiz Available
 F. Welfare Investigations Responsibility Prior to Hearing (Published: 9/4/2008) No Quiz Available
 G. State Hearing (Published: 9/4/2008) No Quiz Available
 H. Employment Services Grievances (Published: 9/15/2020) No Quiz Available
 I. Sanctions and State Hearings (Published: 12/23/2008) No Quiz Available
10-050Community Service
 A. Community Service-Work Experience (Published: 1/14/2021) No Quiz Available
10-150Subsidized Employment Programs
 A. Expanded Subsidized Employment (ESE) Program (Published: 7/23/2019) No Quiz Available
 B. Expanded Work Experience (EWE) Program (Published: 7/23/2019) No Quiz Available
10-160Wrap Around
 A. Wrap Around (Published: 10/14/2020) No Quiz Available
10-200Refugee Services
 A. Refugee Employment Services Program (Published: 8/25/2020) No Quiz Available
10-260Document Capture Procedures for Employment Services Contractors
 A. Document Capture Procedures for Employment Services Contractors (Published: 4/12/2013) No Quiz Available
10-300WTW Activity Documentation and Reporting Requirements
 A. ES Activity Documentation and Reporting Requirements (Published: 8/20/2020) No Quiz Available
 B. Monthly Progress Report (Published: 2/11/2015) No Quiz Available
 C. WTW Employment Services Performance Measure Outcome Objectives (Published: 2/11/2015) No Quiz Available
15-000Cal-Learn
 A. Introduction to the Cal-Learn Program (Published: 4/7/2021) No Quiz Available
 C. Cal-Learn Program Eligibility & Participation Requirements (Published: 4/23/2013) No Quiz Available
 D. Cal-Learn Referral and Orientation (Published: 11/23/2016) No Quiz Available
 E. Cal-Learn Supportive Services (Published: 5/15/2018) No Quiz Available
 F. Cal-Learn Case Management Services (Published: 12/30/2016) No Quiz Available
 H. Cal-Learn Good Cause Determination (Published: 4/23/2013) No Quiz Available
 I. Application of Cal-Learn Bonuses and Sanctions (Published: 4/23/2013) No Quiz Available
 J. Fraud Prevention and Reporting for Cal-Learn (Published: 4/23/2013) No Quiz Available
15-100TIME ON AID
 A. CalWORKs Time Limits (Published: 5/27/2020) No Quiz Available
19-000Confidentiality of Information & Records
 A. Confidentiality of Records and Release of Information (Published: 11/26/2019) No Quiz Available
 B. Release of Information (Published: 11/26/2019) No Quiz Available
 C Court Appearances (Published: 11/26/2019) No Quiz Available
 D. Customer Request for Information (Published: 9/10/2018) No Quiz Available
20-000Integrity
 A. Integrity Fraud Detection And Prevention (Published: 1/13/2021) No Quiz Available
 K. Child Care Program Integrity (Published: 8/30/2011) No Quiz Available
22-000Notifications
 A. Notice of Action (NOA) Requirements (Published: 9/4/2019) No Quiz Available
 B. Request for Verification (Published: 12/10/2018) No Quiz Available
40-100Reception and Application
 A. Case Handling Procedures (Published: 8/31/2009) No Quiz Available
 C. Social Security Number (Published: 12/1/2020) No Quiz Available
 E._Application_Process (Published: 10/6/2020) No Quiz Available
 F. Application Process for Non-Parent Relative Caretaker (Published: 12/19/2014) No Quiz Available
 G. Application Process for Sponsored Aliens (Published: 12/19/2014) No Quiz Available
 H. How and Where Application is Made (Published: 12/19/2014) No Quiz Available
 I. Diversion Program (Published: 3/29/2016) No Quiz Available
 K. Immediate Need (Published: 8/8/2018) No Quiz Available
 M. Redetermination of CalWORKs Eligiblility (Published: 11/1/2018) No Quiz Available
 N. Continuing Benefits When CalWORKs Ceases (Published: 1/31/2006 11:17:37 AM) No Quiz Available
 O. Family Violence Regulations (Published: 8/8/2018) No Quiz Available
 P. Inter-County Transfer (ICT) (Published: 11/2/2020) No Quiz Available
 Q. Community Prisoner Mother Program (Published: 1/31/2006) No Quiz Available
40-125Restoration of Aid
 A. Restoration of Aid (Published: 2/25/2020) No Quiz Available
40-183CalWORKs Special Programs
 A. Intra-Program Transfer (IPT) (Published: 11/30/2016) No Quiz Available
 B. Extended CalWORKs for Non-Minor Dependents (NMD) (Published: 11/30/2016) No Quiz Available
 C. Approved Relative Caregiver (ARC) Program (Published: 6/10/2015) No Quiz Available
 D. CalWORKs Reunification Families (Published: 8/9/2018) No Quiz Available
40-200Eligibility Responsibilities and Employment Services
 Eligibility Responsibilities and Employment Services (Published: 11/24/2020) No Quiz Available
41-400Deprivation
 A. Deprivation (Published: 5/5/2008) No Quiz Available
 B. Deprivation Due To Death (Published: 5/6/2008) No Quiz Available
 C. Deprivation Due To Incapacity (Published: 5/6/2008) No Quiz Available
 D. Deprivation Due to Unemployment (Published: 5/6/2008) No Quiz Available
 E. Unemployment Deprivation Status Exceptions (Published: 5/6/2008) No Quiz Available
 F. Deprivation Due To Absence  (Published: 5/6/2008) No Quiz Available
 G. Evidence of Continued Absence  (Published: 5/6/2008) No Quiz Available
 H. Special Case Situations of Deprivation Due to Absence (Published: 5/6/2008) No Quiz Available
41-500Assistance Unit
 A. Assistance Unit  (Published: 7/20/2020) No Quiz Available
 B. Caretaker Relative Requirements (Published: 7/20/2020) No Quiz Available
 C. Temporary Absence from the Assistance Unit (Published: 7/20/2020) No Quiz Available
 D. Persons Included in the Assistance Unit (Published: 7/31/2020) No Quiz Available
 E. Persons Excluded from the Assistance Unit (Published: 7/20/2020) No Quiz Available
 F. Pregnancy Based Assistance Unit (Published: 7/20/2020) No Quiz Available
 G. Identification of Persons for Claiming Financial Participation (Published: 7/20/2020) No Quiz Available
 H. Minor Parent Assistance Unit (Published: 7/20/2020) No Quiz Available
 I. Senior Parent Income (Published: 7/20/2020) No Quiz Available
42-100Age - Immunization - School Attendance
 A. Age Requirements (Published: 1/31/2006) No Quiz Available
 B. Pregnant and/or Parenting Teens (Published: 5/20/2008) No Quiz Available
 C. Evidence Of Age (Published: 5/22/2018) No Quiz Available
 D. School Atttendance Requirement (Published: 2/19/2019) No Quiz Available
 E. Verification and monitoring procedure (Published: 9/19/2018) No Quiz Available
 F. Determination of regular attendance (Published: 2/19/2019) No Quiz Available
 G. Good cause determination (Published: 8/8/2018) No Quiz Available
 H. School Attendance Penalty (Published: 2/19/2019) No Quiz Available
 I. Restoration Of Aid (Published: 2/19/2019) No Quiz Available
 J. Immunization (Published: 8/8/2018) No Quiz Available
42-200Property
 A Property (Published: 5/14/2020) No Quiz Available
 B. Property Resource Limit (Published: 5/14/2020) No Quiz Available
 C. Basic Definitions (Published: 2/21/2014) No Quiz Available
 D. Determining Ownership Of Real And Personal Property (Published: 6/11/2008) No Quiz Available
 E. Property Items To Be Included In Evaluating Property Which May Be Retained (Published: 4/21/2011) No Quiz Available
 F. Resources To Be Excluded In Evaluation Of Property (Published: 1/31/2006) No Quiz Available
 G. Real Property Temporary Exemption (Published: 6/24/2008) No Quiz Available
 H. Net Market Value (Published: 6/12/2008) No Quiz Available
 I. Other Personal Property To Be Excluded (Published: 12/1/2017) No Quiz Available
 J. Restricted Account (Published: 2/14/2012) No Quiz Available
 K. Home Exclusion (Published: 1/31/2006) No Quiz Available
 M. Steps In Evaluating Vehicles (Published: 5/14/2020) No Quiz Available
 N. Transfer of Resources (Published: 3/16/2010) No Quiz Available
 O. Excluded Resources of Native Americans or Alaska Natives And Resources Excluded by Federal Law. (Published: 1/31/2006) No Quiz Available
42-400Residence
 A. RESIDENCE (Published: 11/4/2019) No Quiz Available
 B. RESIDENCE INTENTION/CHANGE OF RESIDENCE (Published: 11/4/2019) No Quiz Available
 C. Citizenship (Published: 3/9/2021) No Quiz Available
 D. Eligible Non-Citizen Status (Published: 3/9/2021) No Quiz Available
 E. Battered Non-Citizen (Published: 3/9/2021) No Quiz Available
 F. Sponsored Non-Citizens (Published: 3/9/2021) No Quiz Available
43-100Responsible Relatives
 A. Relationship Definitions for the Purposes of Child Support Responsibility (Published: 8/12/2009) No Quiz Available
 B. Responsibility for Child Support (Published: 3/18/2009) No Quiz Available
 C. Unrelated Adult Male (UAM)  (Published: 3/18/2009) No Quiz Available
 D. Misuse of Funds (Published: 3/18/2009) No Quiz Available
43-200Child Support
 A. Child Support/Assignment of Support Rights (Published: 11/26/2018) No Quiz Available
 B. CHILD SUPPORT REFERRAL PROCEDURES (Published: 12/17/2014) No Quiz Available
 C. Child Support Noncooperation (Published: 11/22/2016) No Quiz Available
 D. GOOD CAUSE (Published: 7/8/2014) No Quiz Available
 E. Child Support Payments (Published: 11/26/2018) No Quiz Available
44-100Income
 A. Income Definitions (Published: 2/21/2014) No Quiz Available
 B. Availability of Income (Published: 1/31/2006) No Quiz Available
 C. Exploration of Income Potential and Income Verification (Published: 2/17/2015) No Quiz Available
 D. Unemployment Insurance Benefit (UIB) (Published: 6/30/2008) No Quiz Available
 E. Differentiation of Property and Income (Published: 1/31/2006) No Quiz Available
 F. Income and Benefits Excluded from Consideration as Income (Published: 2/3/2020) No Quiz Available
 H. Income From Public Sources (Published: 10/18/2013) No Quiz Available
 I. Countable Income of the AU (Published: 4/23/2020) No Quiz Available
 J. Unrelated Adult Contribution (Published: 1/31/2006) No Quiz Available
 K. Income Eligibility (Published: 1/31/2006) No Quiz Available
 L. Income In-kind (Published: 1/31/2006) No Quiz Available
 M. Treatment of Income (Published: 6/27/2008) No Quiz Available
 N. What is IEVS (Published: 12/9/2019) No Quiz Available
 O. How to Use the On-line Real Time EDD UI/DI Option (Published: 10/17/2014) No Quiz Available
 P. Reading the IEVS Report (Published: 1/30/2006) No Quiz Available
 Q. Payment Verification System (PVS) (Published: 1/30/2006) No Quiz Available
 R. New Hire Registry (NHR) (Published: 1/8/2020) No Quiz Available
44-200Special Needs
 A. Recurring Special Needs (Published: 2/1/2021) No Quiz Available
 B. Nonrecurring Special Needs (Published: 2/1/2021) No Quiz Available
 C. Pregnancy Special Needs (Published: 2/1/2021) No Quiz Available
 F. Homeless Assistance (Published: 11/2/2020) No Quiz Available
 G Temporary Homeless Assistance (Published: 11/2/2020) No Quiz Available
 H. Permanent Homeless Assistance (Published: 11/2/2020) No Quiz Available
 I.Expanded Temporary Homeless Assistance (Published: 11/2/2020) No Quiz Available
44-260Annual Reporting (Child Only Cases)
 A. Annual Reporting (AR) (Published: 4/23/2020) No Quiz Available
44-270Semi-Annual Reporting (SAR)
 A. Semi-Annual Reporting (SAR) (Published: 9/21/2020) No Quiz Available
 F. Income Eligibility and Budgeting (Published: 1/21/2014) No Quiz Available
 G. Mandatory Mid-Period Reports (Published: 4/23/2020) No Quiz Available
 H.Voluntary Mid-Period Reports (Published: 7/20/2020) No Quiz Available
 I. County-Initiated Actions and Third Party Information (Published: 4/27/2016) No Quiz Available
44-300Benefit Payments
 A. Mandatory Vendor Pay (Published: 3/22/2016) No Quiz Available
 B. Benefit Issuance (Published: 12/2/2020) No Quiz Available
 C. Maximum Family Grant (Published: 12/31/2016) No Quiz Available
 D. Amount of Aid (Published: 6/11/2008) No Quiz Available
 E. MAP Level and Restrictions (Published: 6/6/2006) No Quiz Available
 F. Beginning Date of Aid (Published: 1/30/2006) No Quiz Available
 G. CalWORKs Payment Standards (Published: 9/17/2019) No Quiz Available
 H. Voluntary Maximum Aid Payment Exclusion (Published: 3/29/2021) No Quiz Available
44-350Overpayment-IPV-Underpayment
 A. Overpayment (Published: 4/20/2020) No Quiz Available
 B. Definitions (Published: 4/20/2020) No Quiz Available
 C. Investigation of Overpayments (Published: 8/8/2018) No Quiz Available
 D. Aid Paid Pending (Published: 6/26/2019) No Quiz Available
 E. Methods Of Overpayment Recovery (Published: 4/20/2020) No Quiz Available
 F. Overpayment Calculation (Published: 7/20/2017) No Quiz Available
 G. Overpayment Recovery (Published: 1/24/2020) No Quiz Available
 H. Mandatory Inclusion Overpayment/Underpayment (Published: 7/20/2017) No Quiz Available
 I. Overpayment Recomputation Method (Published: 6/26/2019) No Quiz Available
 J. Intentional Program Violation (IPV) (Published: 10/22/2018) No Quiz Available
 K. Underpayment (Published: 4/21/2020) No Quiz Available
 L. Employment Services - Supportive Service Overpayments and Underpayments (Published: 7/22/2016) No Quiz Available
 M. Overpayment Discharge Process (Published: 1/24/2020) No Quiz Available
44-400CalWORKs Linked Medi-Cal
 44-400 CalWORKs Linked Medi-Cal (Published: 5/14/2018) No Quiz Available
45-000CalWORKs Questions and Answers
 A. CalWORKs Non-Minor Dependents (NMDs) Q&A (Published: 6/6/2014) No Quiz Available
 B. Annual Reporting/Child Only (AR/CO) Q&A (Published: 1/28/2014) No Quiz Available
 C. Harltey vs. Lightbourne Questions and Answers (Published: 10/23/2014) No Quiz Available
45-200Resources and Desk Aids
 CalWORKs Aid Types (Published: 7/26/2016) No Quiz Available
 CalWORKs Assistance Standards Chart (Published: 9/14/2020) No Quiz Available
 CalWORKs Proration Chart (Published: 11/26/2013) No Quiz Available
 Foster Care Rates Desk Aid (12-2016) (Published: 12/14/2016) No Quiz Available
 Income: Reception and Placement (R&P) (Published: 6/1/2011) No Quiz Available
 SAR Cycles Chart (Published: 8/9/2013) No Quiz Available
 Student Loans and Grants Desk Aid (Published: 5/2/2013) No Quiz Available
 Vaccine Acronyms and Abbreviations (Published: 12/3/2013) No Quiz Available
 Victims of Domestic Violence and Other Serious Crimes Flowchart (Published: 4/28/2021) No Quiz Available
69-205Refugee Cash Assistance (RCA)
 A. Refugee Cash Assistance (RCA) (Published: 4/21/2011) No Quiz Available
70-100Trafficking and Crime Victims Assistance Program (TCVAP)
 70-100 A. Trafficking and Crime Victims Assistance Program (TCVAP) (Published: 3/9/2021) No Quiz Available
80-300CalWORKs Definitions
 A. Definitions (Published: 9/15/2014) No Quiz Available
LettersCalWORKs Program Guide Letters
 CPG Letter No. 256 - NVRA Requirements (Published: 11/28/2011) No Quiz Available
 CPG Letter No. 267 - Updates to NVRA Requirements (Published: 5/24/2012) No Quiz Available
 CPG Letter No. 332 - Eligibility Responsibilities and Employment Services (Published: 9/5/2014) No Quiz Available
 CPG Letter No. 380 - Change in Treatment of a Deceased Child in the Assistance Unit (Published: 4/26/2016) No Quiz Available
Update Summaries
 test (Published: 6/28/2004 4:50:48 PM)