County of San Diego Health and Human Services Agency HHSA General Relief Program Guide GRPG Intake Number Page 901003 1 of 3 Revision Date November 1 2019 A Background This section provides information regarding the GR Intake process B Purpose The Intake interview is the second step in the Intake process and is designed to accomplish the following objectives Determine that the applicant meets all eligibility requirements Complete all necessary forms and documentation required to establish eligibility and complete the Intake process Explain the rights responsibilities and requirements to the applicant including the right to a GR Hearing Notify the applicant of any additional requirements that must be met before aid is continued beyond a specific period Process all applications approveddenied within 30 days of the date of application If the 30th day falls on a weekend or holiday process the application by the following business day Applicants approved for an Expedited Intake must have an Intake interview within three business days of application along with the CalFresh Expedited Services processing to the extent possible This section has been reformatted to current format Policy C General Interview Requirements Follow the actions in Processing Guide 991003A for all GR Intake interviews D Requirements for AbleBodied Applicants Follow the actions in Processing Guide 991003B for AbleBodied applicants E Requirements for NonAbleBodied Applicants Follow the actions in the Processing Guide 991003C for NonAbleBodied applicants F Expedited Intake Processing Follow the actions in Processing Guide 991003D when processing an Expedited Intake G Expedited Intake Certification Periods Use the appropriate certification period based on AbleBodied Unemployable Incapacitated Program or Interim Assistance Program eligibility when approving the application after the Expedited Intake H Failure to Appear Deny the application if the applicant fails to appear for the Intake interview Mail a NOA to the applicant County of San Diego Health and Human Services Agency HHSA General Relief Program Guide GRPG Intake Number Page 901003 2 of 3 If the applicant contacts the FRC Then within the 30day application processing timeframe reschedule the Intake interview after the 30day application processing timeframe inform the applicant that the denial will stand and heshe must reapply I Pending Verifications for Normal Processing If the applicant does not provide all required verifications requested by the preapplication worker by the end of the Intake day or new information was discovered during the Intake interview which requires verification leave the GR case in pending status Provide a request for the pending verifications to allow the applicant 10 days to provide the verification If the verifications have not been provided by the 10day deadline deny the application However if the applicant informs the worker that additional time is needed allow an extension to the date the applicant expects to be able to provide the verification J Pending for Outstanding Warrants Pend any case with an individual with an outstanding misdemeanor warrant to allow the applicant additional time to clear the warrant and provide proof This does not apply to fugitive felons convicted drug felons or probationparole violators K Drug Addiction andor Alcoholism Public Law 104121 prohibits Social Security and SSI disability benefits and Medicaid and Medicare coverage to people who are disabled because of drug addiction andor alcoholism DAA A diagnosis of DAA means that drug addition or alcoholism is a contributing factor material to the finding of disability and that the individual would not be found disabled if the person discontinued using drugs or alcohol The intent of this provision is to establish barriers to using cash benefits to support an addiction Persons receiving disability benefits based on DAA had their cash benefits and health coverage terminated on January 1 1997 L SSI Denial Actions For individuals whose Social Security or SSI application was denied on or after March 29 1996 take the actions in Processing Guide 901003E M SSI Terminated Actions For individuals whose Social Security or SSI benefits were terminated effective January 1 1997 take the actions in Processing Guide 901003E N Granting Follow the actions in Processing Guide 901003F when granting a GR case O CMH Customers Being Release to Independent Living Follow the actions in Processing Guide 901003G for CMH customers being released to Independent Living County of San Diego Health and Human Services Agency HHSA General Relief Program Guide GRPG Intake Number Page 901003 3 of 3 P Denials Follow the actions in Processing Guide 901003H when denying a GR application Procedure Follow the actions in Processing Guides 901003A through 3H and the policies above for Intake Other Program Impacts None References WI Code Sections 17016 and 170921 County Administrative Code Sections 2571 2573 258 and 259 MPP 6330181 GRPG Letters 61 65 73 and 76 Sunset Date This policy will be reviewed for continuance by November 30 2022 Approval for Release Rick Wanne Director Eligibility Operations